On August 26, 2023, we made a purchase of a tracksuit bottom from the Hummel store at Marmara Forum. To our dismay, after wearing it just twice, we noticed significant pilling issues. On September 3, 2023, I visited the Hummel store to return the product, handing it over for inspection. However, two weeks later, they informed me that they couldn't identify any defects and were unwilling to take any further action. Despite my persistent efforts, my calls went unanswered, and there seemed to be no willingness to assist me. We placed our trust in the Hummel brand and paid 1090 TL for this tracksuit bottom, but regrettably, they failed to stand behind their products. I've never encountered such a drastic drop in quality or indifference, not even with products bought from local street vendors. This experience has led me to decide never to shop at Hummel again, and I will strongly recommend the same to others.
I purchased a pair of tracksuit bottoms called HMT-M 2.0 regular pants from Hummel for ₺1000. I wore them twice, and both times, the stitches came unraveled. It's clear that the product is defective because I bought three other products in the same purchase, and they were fine. This was a complete d...
On 22/02/2025, I bought a pair of shoes for my daughter from the Hummel store at Gaziantep Forum Shopping Mall. Shortly after, the corners of the shoes started to tear, and the front part began to come apart. My daughter only wore them occasionally and always indoors, so I was surprised to see such ...
I bought a tracksuit from the Diyarbakır Ceylan AVM store of Hummel brand because I was going on a long trip. On the way, I realized that it was defective and took it back. Not only did they not take the product back, but the warranty also rejected it. If the friend who looks at the warranty is smar...
On October 6, 2023, I purchased a sweater from the Ankara Cepa Klein store for ₺3104. Despite being less than 2 months old, the sweater developed pills and discoloration, despite following all washing and usage instructions. Both inside and outside, the product became unusable due to excessive pilli...
I bought a pair of Hummel shoes from the Ayakkabı Dünyası website on April 29, 2024. Both heels of the shoes became damaged and ripped. I sent them to Ayakkabı Dünyası under warranty. An inspection started on July 24, 2024, and I received a rejection message on August 1, 2024, stating there was no m...
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