I recently purchased a Huawei Watch Fit 3 and installed its app on my phone to start using it. However, on the very first evening, I noticed a serious issue: the watch randomly added around 60,000 extra steps to my daily total.
I reset both the watch and the app, but the problem happened again. I continued using the device for about a week, and each day, after a certain period of use, it wrongly recorded 60,000–70,000 steps. I also realized that even after the daily reset at midnight, the step count was still grossly inaccurate.
After a week of frustration, I decided to return the device to the retailer. I made it clear that I wanted a full refund, not a repair, because the product was defective right out of the box.
Instead, I received a message from the technical service saying, "We ordered a part for your device; it is currently under repair."
It’s incredibly disappointing that Huawei refuses to accept the return of a faulty new device, forcing customers into repair processes rather than standing behind their products.
I purchased a Huawei Watch GT4 as a gift for my spouse, and it holds great sentimental value for us. However, from the very beginning, the watch has had multiple issues—the step counter tracks steps incorrectly, the time display is inaccurate, and the watch randomly shuts off. We initially assumed t...
I bought a Huawei Watch Fit 2 less than a year ago. After each charge, the watch stops counting steps and measuring heart rate. Resetting to factory settings fixes it temporarily. Thinking it was a software issue, I continued using it this way for a while. Later, I decided to send it in under warran...
I bought the Huawei Watch Fit 3 because it was advertised as fully compatible with iPhone, but that has not been the case at all. The watch constantly disconnects from my iPhone, and worst of all, it doesn’t automatically reconnect. I have to manually pair it again every time — sometimes multiple ti...
I bought a Huawei Watch 5 less than six months ago, and I already regret the purchase. The watch constantly disconnects from my phone if I move even just 5 meters away, and when I come back within range, it doesn’t reconnect automatically. I have to manually pair it again every single time — which d...
I purchased a Huawei FIT2 smartwatch, and before its warranty expired, it stopped charging. Upon sending it for repair, the service center claimed "user error" and demanded an outrageous ₺7300 service fee, citing scratches on the screen as justification. However, I sent it for repair due to charging...
Comments