1
Enes is completely dissatisfied with the result

HP Victus 16 Heating Problem And Customer Service Disgrace

profile
Enes
September 07, 2024 4:25 pm
68

My HP victus 16 i7 14700hx processor computer, which is one of the latest models I bought from HP, does not drop below 60 degrees when idle, and when I called and reported it, they said that over 100 degrees is considered a problem, and they said to try it under load in 3-4 minutes. 94- It saw 96 degrees, and when I reported this, they said that there is no problem again, it must be at least 100 degrees, they already say that when the PC 50 thousand TL PC 90 DRC 10 FPS works They continue to demand on 100 degrees, even when automatic performance decreases have already occurred. 

September 09, 2024 4:52 pm (2 days after complaint)
Enes
Enes
September 09, 2024 4:57 pm

Sure, here is the translation: "After calling, I contacted customer service again and they said 100 degrees. I guess you are planning to collect the products that reach 100 degrees, turn them into kettles, and put them on the market."

Enes
Enes
September 09, 2024 5:00 pm

"1 minute later"

Enes
Enes
September 14, 2024 12:02 pm

HP representatives have not responded. I tried to reach them via phone and Gmail, but they did not reply. Be aware that when you buy HP, there is no one to address your concerns.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

5-Month-Old Gaming Laptop HP Victus E10005NT Is Overheating

profile
Emre
April 26, 2023 11:43 am
87
5-Month-Old Gaming Laptop HP Victus E10005NT Is Overheating

HP Victus 15 fb0025nt Overheating Problem

profile
Kadirhan
December 11, 2023 9:57 am
71
5
Ahmet is very satisfied with the result
Resolved

HP Victus 15 Laptop Desktop Stutters And FPS Drops

profile
Ahmet
July 02, 2023 6:46 pm
176

Severe FPS Drops on HP Victus 16 D1011nt Laptop Ruining Gaming Experience

profile
Metehan
July 10, 2023 11:24 am
162
Report a Similar Issue