Two days ago, a verification code was sent to my Outlook account (d*************@hotmail.com)** without my knowledge or request. Shortly after, I noticed that the name on my account had been changed.
The account is now back under my control, and I have restored my name to its original form, but this incident has made me very concerned about my account’s security.
My account is free, and I do not have any paid subscriptions. I would like to know who attempted to access my account, from where, and by what method.
I also request that the security of my account be reinforced and that preventive measures be taken to ensure that similar incidents do not happen again.
Please provide me with information and support regarding this matter.
Since the beginning of 2025, I have been unable to access my Hotmail account (Er********@hotmail.com). When I try to reset my password, the system asks me to receive a verification code via my phone number, but I get the message: “this verification method is not working, try another method.” I also...
I’ve been using my Outlook account (k***********@hotmail.com)** for many years, but I recently forgot my password. When I click on “Forgot password”, the system shows that a verification code should be sent to my phone number ending in 87, but the code is never sent. Instead, I get the message: “Th...
For about a month, I’ve been unable to access my Hotmail account (s*************@hotmail.com)**. Even though I’m entering the correct password, the system does not accept it. When I try to use the “Reset password” option, the verification code is never sent to my registered and current phone number...
I haven’t been able to access my Hotmail account (m****@hotmail.com)** for about five months. Even though I’m entering the correct password, the verification code is being sent to an old phone number that I no longer use. There is no recovery email or backup contact linked to the account. I’ve foll...
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