I booked a room on Hotels.com for 5,940 ₺, but my credit card was charged 6,151 ₺ instead. How is it possible to be overcharged by 210 ₺ when my receipt clearly shows the amount as 5,940 ₺?
This unexpected charge is unacceptable, and I urgently request a refund for the overcharged amount. The charge on my credit card must match the amount on my receipt.
Hotels.com needs to address this issue promptly and provide an explanation for this discrepancy. As a customer, I demand transparency and immediate resolution to ensure such overcharges don’t occur in the future.
I booked a reservation through Hotels.com with confirmation number 73155126524270. The total amount, including VAT and all applicable taxes, was clearly shown as ₺2852.10 at checkout. A discount was also applied during the transaction. However, when I checked my bank statement, I was shocked to see ...
I recently made a hotel reservation through the Hotels.com app, expecting to pay a total of 14,337.09 TL as advertised. To my surprise, my credit card was charged an amount of 14,974.05 TL instead. This represents a significant overcharge that needs to be rectified immediately. I have provided photo...
I recently made a hotel reservation through Hotels.com, where the site calculated a total of ₺17,326.32. However, upon checking my credit card, I noti...
I was overcharged by approximately ₺700 for my booking, despite the receipt clearly showing the correct amount in TL. However, when the payment was processed, a different, higher amount was charged to my card. This is completely unacceptable! Hotels.com needs to immediately refund the excess amount...
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