No Spare Parts for Hoover Warrantied Products, Yet Available in the Market!

December 18, 2023 10:47 AM33

68 days ago, we took our cordless vacuum cleaner (which is still under warranty) to the authorized service center in Avcılar, thinking they would fix it up real quick. Unfortunately, we haven't heard anything new or gotten any explanations since then. All we get is a "Nah, no spare parts, there's a shortage!" What sucks is that nobody's owning up to it. The service center is all like, "Sorry, no spare parts," but Hoover's saying it's the authorized service center's problem. So, like, if Hoover can't even hook us up with spare parts, maybe they should think about changing things up, you know?

December 18, 2023 11:06 AM (18 minutes after complaint)

Dear Customer, We would like to express our gratitude for informing us about our products and services. Your complaint has reached us. We will contact you as soon as possible. We kindly ask you to continue sharing your thoughts about our company's products and services so that we can provide you with better service. You can receive support from our Customer Service every day of the week between 08:00 - 20:00. Sincerely, Hoover Consumer Line

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