The screen of the device suddenly stopped working and no display appears. The tablet was never dropped and had no issues while in our possession. However, the service center claimed it was user error and demanded a repair fee higher than the price of a brand-new product.
I deeply regret purchasing an Honor-branded tablet. Additionally, dealing with KVK service has been a completely separate issue and problem in itself.
I purchased my Honor Pad X9 tablet approximately 4–5 months ago through N11, and I have used the device very carefully, responsibly, and kept it in clean condition. Despite this, the tablet’s body developed a bend on its own, and scratches appeared on the screen display. The device was never dropped...
I bought the Honor V3, and from the moment I turned it on, the device had system-level issues. It was clearly defective right out of the box. Instead of offering a replacement, I was forced to send it to KVK service for repair. They sent it back after a system cleanup, claiming it was fixed. I used...
I bought the Honor Magic Lite 7 model phone trusting its durability, but after only 4 days of use, I noticed a touchscreen problem the day after it fell from about 30 cm inside my bag. When I called customer service, I explained that the phone had fallen inside the bag, yet Honor’s advertisements sp...
I bought the Honor Magic 7 Lite specifically because it came with a shatterproof screen guarantee, but that promise fell apart—just like the phone. It broke on its very first fall, which was shocking given the brand’s durability claims. I immediately took it to KVK Bakırköy for service. That was ove...
I bought an Honor 90 model phone just before New Year's. On the third day, the phone fell and the front camera shattered. The following day, I brought it to KVK, and they provided me with a repair quote of approximately ₺2500. I made the payment right away, but unfortunately, they didn't have the sp...
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