I was charged for a recurring payment named “Skala Penilaian Kendiri SCL-90” through my Touch ’n Go eWallet even though I never subscribed to this service and do not want it at all.
A charge of RM18.00 was deducted from my Touch ’n Go eWallet on 09/05/2026 at 14:36:03 without my clear consent or approval. I do not need this service, I never knowingly subscribed to anything related to “Skala Penilaian Kendiri SCL-90,” and I was not properly informed that any recurring payment or automatic billing would be activated.
Being charged in this way without explicit authorization is completely unacceptable and has caused me serious concern regarding the security of my payment account and subscriptions connected to it.
I request that this unwanted recurring payment or subscription be canceled immediately and that the RM18.00 charged on 09/05/2026 at 14:36:03 be fully refunded back to my Touch ’n Go eWallet. I also request written confirmation that no additional charges related to this service will be taken from my account in the future without my clear and direct consent.
I am a Touch ‘n Go eWallet user and every month RM26 is being deducted from my balance under the name Hong Kong Quxin even though I have never subscribed to or knowingly activated this service. These deductions have been happening monthly since January 2026 and continue until now. I did not agree to...
From October 2025 through February 2026, on the 11th and 25th of each month, RM 26 (approximately $6 USD) was repeatedly deducted from my Touch ’n Go eWallet balance in Malaysia for payments to “Hong Kong QuXin Technology Limited” with the description “IQ Test.” I accessed this IQ test through a web...
I am writing regarding an unauthorized deduction of RM18 from my TnG eWallet on April 9, 2026, at 11:57 PM Malaysian time, linked to the service SCL-90 by Hong Kong Quxin Technology Limited. I did not provide any consent or knowingly subscribe to any service that would authorize this charge. This i...
I recently discovered an unauthorized charge related to an IQ test from a company called Hong Kong QuXin Technology Limited. On 19/02/2026 at 10:27:02, an amount of RM 26 was deducted from my Touch ’n Go eWallet balance in Malaysia without my clear consent or understanding of any subscription. In th...
I would like to report unauthorized charges related to an IQ test service apparently provided by Hong Kong QuXin Technology Limited. From October 2025 through February 2026, on the 11th and 25th of each month, RM 26 (approximately $6 USD) was repeatedly deducted from my Touch ’n Go eWallet balance i...
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