Hong Kong QuXin Technology Charges User Without Subscription Consent

I would like to report unauthorized charges related to an IQ test service apparently provided by Hong Kong QuXin Technology Limited. From October 2025 through February 2026, on the 11th and 25th of each month, RM 26 (approximately $6 USD) was repeatedly deducted from my Touch ’n Go eWallet balance in Malaysia for payments to “Hong Kong QuXin Technology Limited” with the description “IQ Test.”

I accessed this IQ test through a web browser, but I do not know the exact name of the application or product. At no point was I clearly informed that this was a paid service, that money would be deducted from my account, or that I was signing up for a recurring subscription. I consider these charges unauthorized because I did not knowingly agree to any paid or recurring service.

The email address possibly associated with this subscription is: khirrahi****@gmail.com. I have screenshots and transaction records from my Touch ’n Go eWallet showing these payments and can provide them if needed.

I request that any subscription or service related to this IQ test be canceled immediately and that the full amount of RM 26 (approximately $6 USD) deducted on each date be refunded to me. If a refund is not possible, I still insist that my subscription be canceled without delay and that no further charges be made to my Touch ’n Go eWallet or any other account under the name Hong Kong QuXin Technology Limited or any related entity.

I respectfully request that these transactions be reviewed, that any subscription linked to my details be canceled, and that I receive written confirmation of the actions taken.