Quxin Depression Test Charged Through TrueMoney Without Consent
Today I used the Quxin depression test service on the Quxin website and, after completing the test, I was unexpectedly charged a 50 THB service fee through my TrueMoney application. I did not intend to subscribe to any paid service and at no point was it clearly stated that taking this test would result in a charge or a subscription. This fee was charged today under TrueMoney transaction number 50054755126475. I have not yet contacted Quxin or TrueMoney customer service regarding this issue, because I first want to clearly state that I never gave informed and explicit consent to be charged for this service. I kindly request that Quxin immediately cancel any service or subscription associated with this depression test so that no further charges will be made to my account and that the company ensure no similar fees are applied in the future without my clear and explicit consent. I also request written confirmation that the service has been cancelled, to be sent to my email address: sasimawi***[email protected].
