Homend Electric Kettle Explosion Issue

How could a kettle possibly explode in such a manner? We eagerly anticipate an explanation. If we had been close by, there would have been a chance of getting burned. When water was poured into the Homend kettle, it unexpectedly cracked while boiling, causing tea to spill all over the house. It is advisable to exercise caution when buying items from this brand, particularly for families with kids. Even after I lodged my complaint with the company, they have yet to reach out to me.