I purchased the Homend 1762 model about three years ago from a store, and I have never been satisfied with its glass teapot. Two separate glass teapots cracked and broke while simply brewing tea—the first one around two or three months ago, and the second one yesterday under the same normal use. Now, even if I want to buy a replacement, the glass teapot compatible with the 1762 model is out of stock. I am unable to use the product at all. I request that Homend restart the production of glass teapots for the 1762 model and make compatible replacements available.
How could a kettle possibly explode in such a manner? We eagerly anticipate an explanation. If we had been close by, there would have been a chance of getting burned. When water was poured into the Homend kettle, it unexpectedly cracked while boiling, causing tea to spill all over the house. It is a...
I bought a product from Homend hoping for dependable service and support, but I was met with nothing but excuses and a complete absence of accountability. After the product malfunctioned, I was informed that there were no replacement parts available and was directed to reach out to the seller for as...
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