I recently spent ₺7,300 on a perfume from Sephora, expecting a premium shopping experience. However, the only gift included was a small hair care product with a mini bag, which was already being given to customers spending ₺6,000. There were no additional samples, perfumes, or makeup products accompanying my purchase, despite Sephora promoting such gifts on social media.
It’s surprising and disappointing that even with brands like Hermès offering a variety of perfumes and lipsticks, Sephora didn’t include anything extra for such a high-value order. Instagram is full of videos showing generous gifts, like lipsticks with smaller purchases, but this wasn’t the case for me. Sephora, I urge you to treat loyal customers fairly and provide better value for premium orders.
I purchased a Hermes perfume expecting high quality, but it has absolutely no lasting power. Considering the price I paid, this is extremely disappointing. To make matters worse, I cannot exchange it. Although I was assured it was an original product, I now question its authenticity. I bought it dur...
I placed an order for ₺3524 under the impression that I would receive a Kate Spade sample-filled bag as a gift. However, I didn’t receive the bag, and there was no mention that I needed to select it in the cart, nor were there any clear instructions like "limited to stock" or "select in cart for gif...
I had a disappointing experience with Armani Exchange. I purchased a sweater for approximately ₺6,700, intending to become a regular customer. However, shortly after the purchase, I changed my mind and decided to return the item. When I approached the store, I was firmly told that they do not offer ...
I purchased Hugo Boss Infinite and Burberry Hero perfumes from Boyner’s Hilltown Istanbul store on June 8, 2024. Both perfumes lack any lasting fragrance, which led me to believe there might be a problem with the products. I reported this to the customer relations department and requested an inspect...
Hello, I made a substantial purchase last year at the Lee store in Zeytinburnu Marmara Forum. I was told I had a ₺500 gift card. Unfortunately, when I came to use the gift card, I was informed that it had expired and been canceled due to incorrect information provided by your store. I came all this ...
Comments