I rented a car through Greenmotion, but they wouldn't give it back to me because I didn't follow their rental rules. They also didn't give me a refund for my registration fee. I still haven't gotten my money back after two months. I've tried to get in touch with customer service more than once, but I keep getting ignored or messed around without getting anywhere. It seems like they are avoiding their duty on purpose, which is unacceptable to me. They should be honest with their customers and give refunds if they can't do what they say they will do. Please take steps right away to fix this and return my money.
I rented a car from Greenmotion between July 14 and July 18, 2025. I returned the vehicle on time, in perfect condition, with no damages or delays. Despite fulfilling every requirement, I have yet to receive my deposit refund. It’s been days since the rental period ended, and I’m still waiting for t...
I booked a car rental through Booking.com with Greenmotion, but the car was never delivered. Despite repeated attempts to resolve the issue, neither Greenmotion nor Booking.com has refunded the amount I paid. Both companies have been unresponsive to my numerous emails and inquiries. This lack of co...
On June 29, 2024, I rented a car from Green Motion Car Rental Company. After canceling the reservation, the reservation fee that was supposed to be refunded to me has still not been returned. When the cancellation process was completed, I was informed by your customer service that the reservation fe...
I rented a car through Rentalcars.com on October 24 and was charged €1200. Although I returned the car on October 30 as agreed, it has now been nearly two months, and I have yet to receive my refund. Despite numerous follow-ups, the company keeps repeating, "We’ve processed the refund; check with yo...
On November 24, 2024, I returned a rental car to Green Motion at Coventry Airport, which I had originally rented on November 21, 2024. The transaction was processed through my credit card, and I returned the car earlier than planned. I was informed that the remaining balance would be refunded to my ...
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