Gratis Shipping Time Delay

Rabia
Rabia
Gratis
July 10, 2024 8:51 PM64

I placed an order with Gratis on May 6, 2024, a week before I needed the product to be delivered. Despite placing the order five days ago, it still hasn't been confirmed, and it needs to arrive in three days. I kindly request that Gratis take the necessary actions to resolve this issue.

July 11, 2024 9:37 AM (12 hours after complaint)

Dear Customer, Information has been provided via email. We would like to remind you that you can also reach us. Best regards, Gratis Customer Service

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