Gratis Shipping Time Delay

I placed an order with Gratis on May 6, 2024, a week before I needed the product to be delivered. Despite placing the order five days ago, it still hasn't been confirmed, and it needs to arrive in three days. I kindly request that Gratis take the necessary actions to resolve this issue.
Dear Customer, Information has been provided via email. We would like to remind you that you can also reach us. Best regards, Gratis Customer Service



