The subscription renewed and Google Play didn’t notify me — how can I request a refund?

If your subscription renewed on Google Play without you noticing and you want to request a refund:

• Go to Google Play → Payments & Subscriptions → Subscriptions and confirm the renewal date
• Check the email linked to your account, including promotions/spam, for renewal notices
• Verify whether auto-renewal was enabled
• Note the transaction ID (GPA.XXXX) and save a screenshot of the charge

Request a refund through Play:

• Go to play.google.com → Order History → Request a refund
• Explain that you did not intend to renew and that the charge was recent
• Include the date, amount, and supporting evidence

Ask them to:

• Review whether you are within the applicable refund window
• Confirm whether the app sent a prior renewal notification
• Process the refund to your original payment method
• Provide a case number and response timeframe
• Confirm immediate cancellation to prevent further charges

If the refund is rejected:

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