Someone took money from my Duolingo account without my knowledge or permission. I asked for a cancellation right away, but after waiting for a reply none has been given. Since I only got a withdrawal warning from my bank—not any notification, password request, or confirmation message for this transaction—this circumstance has left me somewhat worried. My bank told me I had to deal with the matter with Duolingo personally when I contacted them for help. Right now I'm in a frustrating situation where my money has been taken without my permission and I'm not getting the help I need to fix it. I respectfully ask that the money be repaid straight away to my account.
Duolingo application deducted a membership fee from my account without my knowledge. It showed that I was a member even though I never downloaded the application. I only realized this when I saw a notification on my bank application indicating that a purchase had been made from abroad. I immediately...
I downloaded the Duolingo app and signed up for a free two-week trial. I thought I would get a message two days before the trial finished. But Duoling...
I subscribed to Duolingo on an annual plan, and I was assured that I would receive a notification before the renewal. However, my account was charged without any prior notice. I have since canceled my subscription and am requesting a full refund of my money. I couldn’t find any contact number to spe...
A Duolingo subscription was activated on my account even though I did not approve it, and the payment was charged to my phone bill. I am requesting a full refund for this unauthorized payment. I have already canceled the subscription, but I also want the charged amount refunded. I did not consent t...
While my Duolingo Super trial was still active, I was told that I would be notified when the trial period was ending and before any payment was charged, but I did not receive any warning or reminder at all. Despite this, on 29 November, a payment of ₺969.99 was automatically withdrawn from my card. ...
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