I am a GoodNotes 6 user and originally made a one-time payment for the app. However, now it shows me as a free user, and sometimes the system randomly switches between Premium and Free status. This issue is incredibly frustrating and unreliable.
I need to know if this can be fixed immediately, or do I have to wait for an update? I rely on GoodNotes for my work, and this kind of account glitch is unacceptable.
GoodNotes, please resolve this issue now! Has anyone else faced this? I expect a clear solution or an immediate fix—I should not have to deal with access problems after paying for the app!
I started using GoodNotes at the beginning of the 2024 academic year, around November 2024, and I paid for an annual subscription. However, now the app is showing me as a free user, and I can’t access my documents. I have logged in and out multiple times, but the issue still hasn’t been fixed. This...
I purchased Goodnotes 6 with a yearly subscription and the full amount was charged to my account. However, due to the high cost, I canceled the auto-renewal thinking I could still use the app until the end of the paid year—as is standard practice. But to my shock, I’m now being asked to repurchase i...
I’m a Premium GoodNotes subscriber, but for the past few days, the app hasn’t been working properly. When I log in, the loading bar stops at 25%, and a message appears saying “Internet error occurred”, even though my internet connection is perfectly stable. I’ve tried deleting and reinstalling the ...
I’ve been using GoodNotes 6 Premium for about a month with no issues—until suddenly, I was logged out and can no longer access my paid account. I subscribed using my iCloud account, and the payment was successfully processed through Apple. I’ve checked everything: my subscription is still active, t...
I originally purchased GoodNotes because it was offered as a one-time payment app. However, now they are forcing users into an annual subscription under the excuse of a mandatory upgrade. This is completely unfair! When I bought the app, the agreement was for lifetime access, so how is it legal to n...
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