I originally purchased GoodNotes because it was offered as a one-time payment app. However, now they are forcing users into an annual subscription under the excuse of a mandatory upgrade. This is completely unfair! When I bought the app, the agreement was for lifetime access, so how is it legal to now demand a yearly fee?
Does this comply with consumer rights and trade laws? If I had known they would switch to a subscription model, I would have chosen a different app. I refuse to be forced into this unjust payment scheme. At the very least, existing users should be allowed to continue using the app without a subscription. I demand that GoodNotes honor its original pricing for previous customers!
I purchased Goodnotes 6 with a yearly subscription and the full amount was charged to my account. However, due to the high cost, I canceled the auto-renewal thinking I could still use the app until the end of the paid year—as is standard practice. But to my shock, I’m now being asked to repurchase i...
Last year, I purchased a yearly subscription for the Goodnotes app. However, I haven’t been using the app for a while now. To my surprise, the subscription was automatically renewed without my knowledge or consent this year. I immediately canceled the renewal as soon as I noticed, but no refund was ...
I started using GoodNotes at the beginning of the 2024 academic year, around November 2024, and I paid for an annual subscription. However, now the app is showing me as a free user, and I can’t access my documents. I have logged in and out multiple times, but the issue still hasn’t been fixed. This...
I signed up for the BetterMe app for a month and then canceled it. Despite my cancellation, the app continues to attempt to charge my credit card. This is unacceptable, and I demand that the problem be resolved as soon as possible. My subscription expired in February, but the app is still attempting...
I subscribed to BetterMe for a one-month paid membership during the summer. When I could no longer continue using it, I canceled my subscription. However, I recently discovered that BetterMe has been charging me every month for the past six months without my consent. This is completely unacceptable!...
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