I have been shopping at Boyner for nearly 30 years and always trusted them for standing behind their products and prioritizing customer satisfaction—until now. Recently, the Givenchy perfume I purchased started leaking and emptying on its own, despite being stored upright. I reported the issue to Boyner and returned the product for inspection.
To my surprise, they claimed there was no problem with the item and rejected my request for a resolution. Even the customer service representative was visibly surprised by the condition of the bottle. Feeling let down, I have filed a complaint with the Consumer Arbitration Committee and am now waiting for the results. Boyner’s lack of accountability has been a major disappointment, and I expect them to take responsibility for this issue immediately.
I purchased a Givenchy perfume from Boyner, but its lack of longevity left me extremely dissatisfied. Less than 30 hours after my purchase, I returned the product to the store, hoping for a refund. However, after their inspection, my request was denied without a valid explanation. As a loyal custom...
I purchased a Givenchy perfume from Boyner on December 30, 2023. After checking the batch code, I discovered that the production date was May 2003. This explains why the scent completely disappears within an hour after applying it. Boyner sold this product under the guise of a discount, but the qua...
I purchased a Givenchy perfume from the fragrance section at Boyner, only to discover it was manufactured in 2017 and had exceeded its shelf life. Despite paying a high price, the scent barely lasts 10 minutes, and the fragrance is nothing like the original. To make matters worse, the inner cap of t...
I bought a Givenchy perfume from Boyner. When I opened the box, I saw that the bottle was broken and stained. I went back to the store to swap the perfume without even using it or spraying it once. Boyner said no to my request after looking into it and finding that the box had been opened and tests ...
I purchased Gentlemen Givenchy from an online store, but the scent barely lasts 15 minutes. As someone who has used this fragrance before, I can confidently say this is not the same quality I expected. The longevity is extremely poor, making me question whether the product sold at Boyner is defectiv...
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