I ordered from Pizza Hut through the Getir app on March 15, 2024, at 13:03, and unfortunately, some items were missing when it was delivered. After I made a complaint request, they told me they couldn't help because I paid with cash when my order was delivered. To sum it up, Getir company doesn't provide any assistance to customers who choose to pay cash on delivery in these situations. I would like to request a refund for the amount I paid.
Dear Getir and Pizza Hut Flyinn Branch Authorities, On the 17th of October, 2023, at 18:08, I placed an order through th...e Getir platform from the Pizza Hut Flyinn branch. However, approximately 35-40 minutes later, my order was marked as "delivered". Despite this indication, no delivery was made to
Hello, I placed an order on 23.02.2024 through the Getir app. However, one of the items was not in stock, so I was conta...cted by customer service and told that a refund would be processed. However, when I checked my account later in the evening, I saw that the refund had not been issued. Since that d
On September 29, 2024, I placed an order through Getir Büyük, but I later decided to cancel it. The app assured me that ...if the payment was still in authorization, the refund would be processed immediately. At the time, my payment was indeed pending, but the refund never went through. Today, I checke
I had a really bad experience with a delivery order from Pasaport Pizza’s Balıkesir branch using the Getir app on April ...11, 2024. I ordered a special offer for ₺100 instead of the usual ₺270, and I got a notification that it was delivered, but I didn't receive anything. I reached out to Getir's cust
On February 10, 2025, I placed an order on Getir, but one of the items was incorrect. I requested a refund, and they cla...imed it was processed, yet I never received any money back. This is not the first time this has happened—the same issue has occurred multiple times, and every time, they insist th
