I ordered from Pizza Hut through the Getir app on March 15, 2024, at 13:03, and unfortunately, some items were missing when it was delivered. After I made a complaint request, they told me they couldn't help because I paid with cash when my order was delivered. To sum it up, Getir company doesn't provide any assistance to customers who choose to pay cash on delivery in these situations. I would like to request a refund for the amount I paid.
Dear Getir and Pizza Hut Flyinn Branch Authorities, On the 17th of October, 2023, at 18:08, I placed an order through the Getir platform from the Pizza Hut Flyinn branch. However, approximately 35-40 minutes later, my order was marked as "delivered". Despite this indication, no delivery was made to ...
Hello there! On June 18, 2023, at 7:21 PM, I placed an order through the Getir app from Pizza Hut Turgutreis store. The estimated delivery time was 40-50 minutes. After waiting for one hour, I contacted Getir again, and your staff member, who was in communication with Getir, assured me that my order...
On September 3, 2023, I ordered pizza from the Pizza Hut Tuzla Aydntepe location via Getir delivery. I had to wait 1.5 hours for my pizza to arrive. During this time, I contacted the restaurant twice using Getir's service, and both times, they assured me that my order was being prepared and would be...
Hello, I placed an order on 23.02.2024 through the Getir app. However, one of the items was not in stock, so I was contacted by customer service and told that a refund would be processed. However, when I checked my account later in the evening, I saw that the refund had not been issued. Since that d...
On September 29, 2024, I placed an order through Getir Büyük, but I later decided to cancel it. The app assured me that if the payment was still in authorization, the refund would be processed immediately. At the time, my payment was indeed pending, but the refund never went through. Today, I checke...
Comments