My subscription fee from Gemini AI hit my card after I canceled trial, what should I do?

Xolvie Resolution Specialist10 Şubat 2026 12:23

If Gemini AI charged your card after you canceled the trial and you want it fixed fast;

Check your cancellation was successful;
• Log in to your Gemini AI account
• Go to Billing / Subscription
• Make sure it shows Canceled or Will not renew
• Note the cancellation date and method
• Take a screenshot as proof

Check where the charge came from;
• Look at your bank/card statement
• Note the merchant name, charge date, and amount
• Confirm if it matches Gemini AI billing

Find your cancellation confirmation;
• Search email (including Spam/Junk) for:
– Cancellation confirmation
– Receipt
• Screenshot what you find

Contact Gemini AI Support;
• Say:
– Trial was canceled before renewal
– You were still charged
• Provide:
– Account email
– Cancellation date
– Screenshot of canceled status
– Charge details (date/amount/merchant)

• Ask them to:
– Refund the charge
– Confirm auto-renewal is disabled
– Send written confirmation

If support delays or refuses;

Consider posting a complaint on Xolvie to push for resolution and warn others.

Vote
Gemini AI Logo
Gemini AI
View All Complaints