I enrolled in the Gemini AI Student Version membership through Google for Gemini AI. I am a teacher, and as requested by the system, I uploaded all required documents completely and on the specified dates. Despite this, while I was still within the one-year free trial period, my account was converted to a monthly paid subscription without my knowledge or consent. When a membership fee of approximately $26 was charged to my account on January 10, 2026, I realized that the system had switched my account to a paid monthly plan without notifying me. I find this charge unfair, especially since my free trial period was still active and I had fulfilled all required verification steps as a teacher. I tried to submit a refund request and contact the support team both through Gemini and Google channels, but I am unable to open a refund request or reach any representative. This situation has caused me significant hardship. Although I met all the requirements as a teacher, I am requesting that the approximately $26 charged during the free trial period be canceled and fully refunded to me, and that my membership be corrected to reflect the originally promised student/teacher free trial conditions.
I am an Apple user and started a one-month free trial subscription for the Gemini app. I canceled the subscription approximately five days before the trial period ended, but the cancellation did not appear in the system and the subscription continued as if it were still active. On January 12 at 10:1...
I signed up for Prezi only to use the free trial period and test its presentation tools. However, once the trial expired, my account was automatically converted into a paid subscription, and money was withdrawn from my account without my knowledge or consent. I canceled the subscription immediately...
I signed up for Prezi only to use the free trial period and test its presentation tools. However, once the trial expired, my account was automatically converted into a paid subscription, and money was withdrawn from my account without my knowledge or consent. I canceled the subscription immediately...
After activating the free trial version of Google AI, I was disappointed to find that my previously active 2TB Google One subscription (₺499/year) was canceled without my knowledge or consent. It had been clearly stated that I had the right to continue using this subscription at the specified price ...
I registered for a Prezi membership using the option that included a free trial week and a monthly payment plan. At first, 38₺ was withdrawn from my account, but shortly afterward, an additional 461₺ was also taken, even though the system clearly stated that I was in a trial period. My registered em...
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