I signed up for Google Gemini’s one-year free student plan. Because I am a student and it was clearly stated that the first year would be free, I began using the service with confidence. However, when I entered the second month, I noticed that $17 was charged to my VakıfBank card on January 2, 2026. The transaction receipt shows the transaction/invoice number 736071307761.
I did not give any consent to switch to a paid plan, nor did I receive any notification or warning. Despite this, I was charged early and without notice for a service that was supposed to be free for one full year, which caused me financial inconvenience.
While trying to resolve the issue, I was told that the process needed to be handled through the Apple App Store, but no concrete solution has been provided so far. I request that the $17 charge be refunded to me as soon as possible, and that Google Gemini manage this student plan more carefully and transparently to prevent similar issues from happening again.
I created a Google Gemini membership about one month ago. During registration, the screen clearly stated “1 year free,” so I started the membership believing that no charges would apply. However, on December 30, 2025, I noticed that $17 was charged to my Halkbank debit card. As a student who is alr...
I enrolled in the Gemini AI Student Version membership through Google for Gemini AI. I am a teacher, and as requested by the system, I uploaded all required documents completely and on the specified dates. Despite this, while I was still within the one-year free trial period, my account was converte...
I am an Apple user and started a one-month free trial subscription for the Gemini app. I canceled the subscription approximately five days before the trial period ended, but the cancellation did not appear in the system and the subscription continued as if it were still active. On January 12 at 10:1...
I recently installed the Claritycheck app on my Android phone, intending to use it only once with the advertised free trial. However, during my very first use, ₺20 was withdrawn from my account, even though I was not informed of any charge. Then, on July 26, an additional ₺617 was deducted without m...
Even though I have never intentionally used Google Gemini or knowingly started any subscription, I noticed multiple charges taken from my Ziraat Bank account listed as “Google Gemini” in my mobile banking transactions. Specifically, my account was charged $3 five separate times, and today another $3...
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