GCash ₱699 Accidental Payment to Starread Technology

My name is Josefina G*** and I am a student relying on my small allowance to cover my school expenses and daily needs. Every peso I have is important to me because it is what I use to pay for my school projects and daily school-related costs. On October 17, 2026, at around 9:02 PM, I noticed that an amount of ₱699.00 was deducted from my GCash account as a payment to Starread Technology Limited. I was shocked and confused because I did not intend to make this purchase. The transaction happened very quickly, and before I fully understood what was happening, the money had already been taken from my account. I accidentally clicked and approved this charge; it was a genuine mistake, and I am truly sorry for any inconvenience this may have caused. I am writing to respectfully request your kind assistance in processing a full refund for this transaction. ₱699.00 is a very large amount for me as a student. This money was meant to be used for my school requirements this week, including printing my research papers, buying school supplies, paying for transportation to school, and buying meals for the next few days. Losing this amount means I may not be able to complete my school assignments on time, and I may struggle to get to school and afford proper meals until I receive my next allowance. This situation has caused me a lot of stress and anxiety, and I am very worried about how I will manage without this money right now. Below are the details of the transaction: The merchant name is Starread Technology Limited. The amount charged is ₱699.00. The transaction took place on October 17, 2026, at 9:02 PM. The transaction number is AD2111442706883158016 and the reference number is 990081086. My GCash number used in this transaction is 09202331435. I also have a screenshot of the transaction as proof, which I can provide upon request. I would be incredibly grateful if you could kindly review my case and consider returning this amount to my GCash account. Your understanding and help in this matter would be a huge relief for me and would greatly support my ability to continue with my studies without further hardship. Thank you very much for taking the time to read my message and for your compassion.