Starread Technology Limited Unauthorized Payment of ₱699

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I discovered this morning that an unauthorized payment of ₱699 was taken from my GCash account by Starread Technology Limited. The GCash transaction shows a payment of ₱699 on October 7, 2026 at 4:07 AM, with Merchant Transaction Number AD2107563450004414464 and GCash Reference Number 253787343. I did not authorize this transaction and have never installed or used any app, subscription, or service related to Starread Technology Limited. I have already contacted GCash support about this issue, but my request was refused. I kindly request that this unauthorized transaction be investigated and that a full refund of ₱699 be processed back to my GCash wallet as soon as possible. I am providing the transaction details and screenshot of the payment so that you can review and resolve this matter promptly.

Comments

I discovered this morning that an unauthorized payment of ₱699 was taken from my GCash account by Starread Technology Limited. The GCash transaction shows a payment of ₱699 on October 12, 2026 at 6:19 in the morning with Merchant Transaction Number AD2109408458839957504 and GCash Reference Number 473281085. I did not authorize this transaction and have never installed or used any app, subscription, or service related to Starread Technology Limited. I have already contacted GCash support about this issue, but my request was refused. I kindly request that this unauthorized transaction be investigated and that a full refund of ₱699 be processed back to my GCash wallet as soon as possible. I providing the transaction details and screenshot of the payment so that you can review and resolve this matter promptly.

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