On 2025-06-15, I invested approximately ₺100,000 in the GALA5L token on Gate.io, expecting a stable and secure trading experience. Initially, my account reflected the correct balance of 8,000 GALA5L units. However, to my shock, when I checked my account the next morning, my balance had inexplicably dropped to just 8 units, and the token's total value was reduced to only 1$.
Even if the token price had dropped, such a drastic and unexplained depletion of token quantity is completely unacceptable and contradicts normal market behavior. I immediately contacted Gate.io's support team, but instead of providing a clear explanation or a technical resolution, they responded dismissively, claiming that the situation was “normal.”
This incident has caused me severe financial and emotional distress. I invested ₺100,000, and now I am left with a balance worth less than a fraction of that amount without any reasonable justification.
I explicitly request a full investigation into the matter, the restoration of my initial token balance or a complete refund of my ₺100,000 investment, and a formal apology for the inconvenience and anxiety caused.
I purchased 28,700 Gala5L tokens on Gate.io at both high and low prices, investing ₺15,000 in total. However, without any warning, my holdings were suddenly reduced to just 28 coins, and my balance dropped to ₺1,000. This is completely unacceptable! I trusted Gate.io as a platform and made my inves...
I purchased Gala5s on the Gate.io app at 0.008856, but its value has now dropped to 0.000256. Instead of increasing my investment, the trade has resulted in a significant loss. I initiated a short position, expecting gains, but this dramatic decline is unacceptable. This situation involves thousands...
On October 11, 2025, I made a trade on the Gate.io platform using the WLD5S/USDT trading pair. At the time, WLD was priced around $1.25, and I was holding WLD5S tokens. My account balance was approximately ₺2,800. When the WLD price dropped to $0.78, I expected to see a profit since I had invested ...
On 2025-07-02, I logged into my Gate.io account to check my LoopUSDT coin balance, which I had previously purchased for investment. To my shock, the balance showed zero dollars without any prior notice or explanation. I attempted to search for the Loop token in the trading section, but the coin no l...
On 2025-06-29, I purchased PI5L and GALA5L coins on the Gate.io exchange. I bought PI5L at 0.0028$ for 50 USDT and GALA5L at 0.0022$ for 180 USDT. Shortly after my purchase, both coins experienced extraordinary price increases—PI5L rose by 220,000% and GALA5L by 90,000%. I immediately executed a sel...
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