Hello, I'm having a persistent issue accessing my account (bahatt****@gmail.com) on the Gate.io crypto exchange. Despite reaching out to customer support multiple times, they have not activated my account. I haven't logged in for a while, and now, due to a security question, they won't reactivate it. My email and phone number are correct, and my identification details are accurate. However, they still haven't resolved the activation of my account. Gate.io's questionable actions are causing frustration.
My Gate.io Authenticator password was deleted, and I’ve been trying to reset or cancel it multiple times without success. Despite my repeated attempts to contact support, they haven’t responded or offered any meaningful assistance. Instead of resolving the issue, they ask irrelevant questions and f...
I lost my Google Authenticator code and contacted Gate.io’s support team for help. I’ve sent multiple emails and followed all the instructions they provided, but my Google Authenticator has still not been deactivated. As a result, I can’t access my account. This issue has been dragging on for far to...
I cannot log into my Gate.io account despite entering the correct password. Every time I try, I receive an error message saying, "Captcha code expired." Even when I attempt to reset my password, the same error appears, making it impossible to access my account. This issue needs to be resolved immed...
I'm having trouble accessing my Gate.io account, despite having used it successfully for a long time. I get a wrong password error whenever I try to log in. I tried resetting my password by sending a verification code to my phone, but the system says my phone number is not registered. When I try to ...
I've reached out to Gate.io support multiple times via email, but unfortunately, I haven't received any response from them. I'm unable to use my previous email address anymore and I need to change it on my account. I'm unable to withdraw my funds due to this issue. From the attached screenshot, it i...
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