I've reached out to Gate.io support multiple times via email, but unfortunately, I haven't received any response from them. I'm unable to use my previous email address anymore and I need to change it on my account. I'm unable to withdraw my funds due to this issue.
From the attached screenshot, it is evident that an automated email response is received, but no further action is taken. I would appreciate it if my email address could be updated and this issue could be resolved as soon as possible.
I have been unable to access my Gate.io account for a long time because I no longer have access to the old email address registered to it. I have been dealing with this issue for over two months. My account contained approximately 15 k worth of crypto assets, though I’m not sure of the exact amount ...
I have not been able to withdraw funds or trade on my Gate.io account associated with UID 14666571 and the email address t***@gmail.com for the past two months. My account is locked, and the exchange support team has not responded to any of my messages. I would like this issue to be resolved and my ...
I am currently unable to log into my Gate.io account. I am not receiving SMS or email codes for verification. I was planning to withdraw funds, but I can't do so because I can't access my account. I don't know what to do, which is why I wanted to bring this issue to light. Can someone please assist ...
Hello, I'm having a persistent issue accessing my account (bahatt****@gmail.com) on the Gate.io crypto exchange. Despite reaching out to customer support multiple times, they have not activated my account. I haven't logged in for a while, and now, due to a security question, they won't reactivate it...
I recently changed my phone number and now cannot access my Gate.io account. The verification codes are still being sent to my old number, which is no longer in use. Although my email is registered, I only receive a password reset option, while the login verification still requires access to my old...
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