I cannot log into my Gate.io account despite entering the correct password. Every time I try, I receive an error message saying, "Captcha code expired." Even when I attempt to reset my password, the same error appears, making it impossible to access my account.
This issue needs to be resolved immediately. I haven’t accessed my account for about a month, and now, when I try, this frustrating problem arises. As a platform handling financial transactions, Gate.io should prioritize smooth and reliable access for its users.
Gate.io, I urge you to address this technical issue and restore access to my account promptly. Your users rely on you for secure and functional services, and this experience has been highly inconvenient.
I’m unable to log into my Gate.io account, even though I’m entering the correct password. Every time I try, I get a “Captcha code expired” error, and it won’t let me proceed. I’ve tried resetting my password, but I keep encountering the same issue. This is extremely frustrating, and I’m locked out o...
I am unable to access my Gate.io account because the platform is not accepting the codes generated by Google Authenticator. To make matters worse, the same codes are required to contact customer support, leaving me completely stuck. This is a significant failure in the system. I have already sent a...
I’m unable to complete withdrawal transactions on Gate.io due to repeated "invalid fund password" errors, even though I’m entering the correct password. To resolve the issue, I’m forced to reset my password, which triggers a 24-hour waiting period. However, the same problem occurs again after resett...
I am experiencing an issue accessing my Gate.io wallet, even though I am entering the correct fund password. Each time, I receive an error message stating that the fund password cannot be backed up. Despite this, I can log into my main account without any problems. This is the first time I have enc...
I'm having trouble accessing my Gate.io account, despite having used it successfully for a long time. I get a wrong password error whenever I try to log in. I tried resetting my password by sending a verification code to my phone, but the system says my phone number is not registered. When I try to ...
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