My Gate.io Authenticator password was deleted, and I’ve been trying to reset or cancel it multiple times without success. Despite my repeated attempts to contact support, they haven’t responded or offered any meaningful assistance.
Instead of resolving the issue, they ask irrelevant questions and fail to send proper help or support messages. I’ve also been redirected to updates and site links, which do nothing to fix the problem.
This is incredibly frustrating and unprofessional for a platform handling sensitive account information. I demand immediate assistance to reset my Authenticator password and regain access to my account. Gate.io needs to provide proper support and address these issues promptly. This delay is unacceptable.
My Gate.io account (UID: 13413839) is currently inaccessible because I accidentally deleted the Google Authenticator app linked to it. Since then, I have submitted multiple requests to disable or reset the Authenticator, but my requests have not been processed. As a result, I am unable to withdraw m...
I lost access to my Gate.io Authenticator code and applied for a reset 11 days ago. Despite submitting all the required documents online promptly, the reset process has still not been completed. This prolonged delay has caused significant inconvenience and financial loss, as I am unable to access my...
My Gate.io account has fund protection activated, and I've been trying to have it removed for weeks without any success. Because of multiple requests, I still haven't gotten any response or resolution. Gate.io has been extremely unresponsive on this matter, and their customer service keeps telling m...
I lost my Google Authenticator codes linked to my Gate.io account, and now I’m completely locked out of essential features. I can’t withdraw, deposit, or transfer any funds—my money is stuck in the account, and I have no way to access it. I’ve tried reaching Gate.io’s customer support multiple time...
I am having serious issues with Gate.io due to losing my Google Authenticator data after changing phones. I’ve tried resetting the authenticator, but the process is unnecessarily complicated. Despite submitting my ID, account details, and requested documents multiple times, Gate.io keeps asking for ...
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