I completed all the required steps for KYC verification on Gate.io, yet it’s been 5 days and I’m still waiting for approval. Because of this delay, I’m unable to perform any trading activity—no buying, no selling. My account is essentially frozen, and I’m losing valuable time and opportunities in the market. I’ve tried multiple times to initiate the required video verification, but the system doesn’t work properly. It either fails to connect or doesn’t allow the session to begin. This technical issue, combined with the prolonged KYC approval, is beyond frustrating. I request that Gate.io resolve this issue immediately and approve my KYC without further delay so I can resume full use of my account. I shouldn’t be held back by system failures.
I completed my KYC verification on Gate.io, and the system even shows that it has been approved. Despite this, nothing has changed. I still can’t perform any withdrawal transactions, and my account remains restricted. I’ve been waiting for days, yet there’s been no resolution and no meaningful updat...
I signed up for a Gate.io account and submitted my documents for KYC verification. Initially, I was told to wait 24 hours, which I did. After following up, I was informed I’d need to wait an additional 3–4 days. That time passed, and when I contacted them again, they said to wait another 48 hours. E...
I was asked to update my information on Gate.io due to a KYC verification issue. I submitted all the required documents, including a selfie and ID, both of which were approved. However, the system rejected my address update without explanation. Now, every time I try to use the platform, I get an err...
I successfully completed the KYC verification process and received approval. Confirmation of my KYC was successfully completed on both Gate.io TR and Gate.io Global platforms. I deposited funds into Gate.io TR, but it's been several days and the amount still hasn't been credited to my account. Upon ...
Comments