Gate.io has requested identity verification due to a KYC issue. I followed the instructions and provided my ID along with a selfie, but unfortunately, I am still unable to use my account. It's been more than 12 hours and I still haven't received any error message, but I'm unable to complete any transactions. I'm feeling quite frustrated and would really appreciate any assistance in resolving this issue so that I can regain access to my account.
It’s been almost 3 months, and my identity verification on Gate.io still hasn’t been completed. I’ve submitted everything required, including a selfie with my ID, but nothing has changed. The system still shows that my verification is pending, and I have no idea what the issue is. This delay is prev...
Gate.io recently asked me to complete a KYC update. I submitted both my selfie and ID, and those were approved without any issue. However, when it came to the address verification step, the process suddenly became confusing and completely unclear. There is no specific information provided about what...
I completed my KYC verification on Gate.io, and the system even shows that it has been approved. Despite this, nothing has changed. I still can’t perform any withdrawal transactions, and my account remains restricted. I’ve been waiting for days, yet there’s been no resolution and no meaningful updat...
I completed all the required steps for KYC verification on Gate.io, yet it’s been 5 days and I’m still waiting for approval. Because of this delay, I’m unable to perform any trading activity—no buying, no selling. My account is essentially frozen, and I’m losing valuable time and opportunities in th...
I signed up for a Gate.io account and submitted my documents for KYC verification. Initially, I was told to wait 24 hours, which I did. After following up, I was informed I’d need to wait an additional 3–4 days. That time passed, and when I contacted them again, they said to wait another 48 hours. E...
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