In March 2023 when my phone just randomly reset and I lost all my data, even my Google Authenticator app. So, I was freaking out and decided to reach Gate.io's Support Center. They asked for all kinds of stuff, like my personal deets and trading history, but I gave it all to them right away. But, unfortunately, they totally ditched me and didn't offer any help. Right now, even though I've tried calling them a bunch of times, I still haven't heard anything back from their Call Center. It's all on Gate.io for the losses and damages caused by this annoying situation, it's crazy to think that Gate.io, a legit platform, wouldn't help out their customers when they need it. I totally blame them for all the losses and damages I've gone through. This is serious, it should be treated that way.
I have been using Gate.io for trading but stopped monitoring my coins after BTC dropped in value before 2022. When I had to send my phone for repairs, the Google Authenticator app was erased. Now, I cannot access my Gate.io account because I no longer have the code. To make matters worse, I do not ...
I've been unable to log into my Gate.io account since 2021. I misplaced my Google Authenticator code during the phone transition, and unfortunately, I am unable to retrieve it from the old device. I've tried reaching out to Gate.io support multiple times via email, but unfortunately, I haven't recei...
I'm a Gate.io user, and I've run into a major issue: my phone malfunctioned, and I had to reset it, causing me to lose my Google Authenticator code because I didn't back it up. Now, whenever I try to log into my account, it asks for the Authenticator code. Despite having access to my email and phone...
I lost my Google Authenticator codes linked to my Gate.io account, and now I’m completely locked out of essential features. I can’t withdraw, deposit, or transfer any funds—my money is stuck in the account, and I have no way to access it. I’ve tried reaching Gate.io’s customer support multiple time...
My Gate.io Authenticator password was deleted, and I’ve been trying to reset or cancel it multiple times without success. Despite my repeated attempts to contact support, they haven’t responded or offered any meaningful assistance. Instead of resolving the issue, they ask irrelevant questions and f...
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