Gate.io Login Error Caused by Lost Google Authenticator

March 30, 2024 12:13 PM189

I've been unable to log into my Gate.io account since 2021. I misplaced my Google Authenticator code during the phone transition, and unfortunately, I am unable to retrieve it from the old device. I've tried reaching out to Gate.io support multiple times via email, but unfortunately, I haven't received any response from them. I attempted to contact them through their Telegram page, but unfortunately, I did not receive a response. Can someone please assist me immediately?

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