On February 16, 2026, I made a payment of $41 through GG Top to purchase 5,600 diamonds for my Free Fire account. During the transaction, I did not receive any warnings or errors, and the payment was successfully charged. However, the diamonds were never credited to my account.
After noticing that the diamonds had not been added, I checked my receipt and confirmed that the payment had been processed. My game account details are as follows: ID 146061740, username ff nasır. Despite this, there has been no increase in my diamond balance, and I have not received any notification or explanation.
To resolve this issue, I request that either the 5,600 diamonds I purchased be credited to my account as soon as possible, or that the $41 payment be fully refunded to me.
On October 29, 2025, at 12:38 PM, I purchased 5,600 diamonds worth ₺1,349.99 (≈ $45 USD) through the Garena Topup Center website using my bank card. However, after completing the transaction, the diamonds were never added to my account, and no refund has been issued either. My order number is 15640...
On 02/06/2025, I purchased ₺550 worth of diamonds for Garena Free Fire through the GGTopUp website. The payment was successfully deducted from my account, but I never received the diamonds in my game account. I waited for the transaction to be processed, but nothing has been delivered so far. This ...
On November 27, 2024, at around 8:56 p.m., I purchased $35 worth of diamonds through the Free Fire game. Even though the payment was successfully charged to my bill, the diamonds I purchased were never delivered to my game account. I have the transaction details and receipt, and I can provide them ...
Hello, on February 12, 2025, I purchased 5,200 diamonds for my Garena Free Fire account (ID: 10137308795), but they have not been credited to my account. This is not the first time I have experienced this issue, and I am incredibly frustrated. As a regular player who frequently purchases diamonds, ...
I made a payment of ₺1,400 through Garena Top Up Center via bank transfer to purchase diamonds for Free Fire. After completing the transaction, the platform instructed me to wait. I waited as requested, but the diamonds were never delivered to my account. Following the payment, I received a long re...
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