Hello, on February 12, 2025, I purchased 5,200 diamonds for my Garena Free Fire account (ID: 10137308795), but they have not been credited to my account. This is not the first time I have experienced this issue, and I am incredibly frustrated.
As a regular player who frequently purchases diamonds, I expect my transactions to be processed smoothly. However, my diamonds are still missing, and I have received no resolution despite waiting. I am demanding that my purchased diamonds be immediately credited to my account.
This issue needs to be resolved urgently, and I do not want to experience the same problem again. If this continues, I will have no choice but to stop making purchases and escalate my complaint further. Fix this now!
Dear Garena Free Fire Support Team, On February 13, 2025, I purchased 2,180 diamonds through the in-game system. However, the diamonds were never credited to my account, and despite submitting a refund request, there has been no resolution. My money was deducted, yet I did not receive the diamonds,...
I recently purchased VIP diamonds on Garena Free Fire, but they have not been credited to my account. Right after the purchase, I suspected a technical glitch and tried restarting the game. Despite multiple attempts to log back in, I encountered severe access issues. For about five minutes, I strugg...
I purchased diamonds worth 1000 TL for my Garena Free Fire account, but the diamonds never arrived, even though the money was deducted from my account. I’ve spent my hard-earned money, and it’s incredibly frustrating to receive nothing in return. My account ID is 1128315547, and I’m requesting that ...
On August 20, 2025, at 13:29:44, I made a purchase on my iPhone in Garena Free Fire to buy 1,060 diamonds. The amount of ₺299.99 was deducted from my bank account, but instead of receiving the diamonds, the game displayed an error message saying my “balance is insufficient.” Despite the charge going...
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