I've bought monthly and weekly subscriptions in Garena Free Fire. With these subscriptions, you'll get equipment trial cards that let you enjoy a day of free use for all items. Unfortunately, whenever I sign up, I am unable to access these cards whatsoever. I can't even see them in my account. Could you please help me fix this mistake? These cards are absolutely essential for my gameplay experience.
I purchased a subscription in Free Fire, but it has not been activated in my account despite the payment being processed. My in-game username is "merh...
I tried purchasing diamonds in Garena Free Fire for the first time and also planned to subscribe to a membership. However, even though I had enough money in my account, the transaction failed and the system gave me an error. I attempted the same process again using a different card, thinking the iss...
I’m extremely frustrated with my recent experience in Garena Free Fire. On April 25, 2025, I purchased a weekly membership for ₺60. The payment was successfully processed, and the amount was deducted from my card without any issues. I even submitted proof of the transaction to your team to show that...
Hello and thank you in advance. I just made multiple purchases in Garena Free Fire — I bought one monthly membership and two weekly memberships. Only one of the weekly memberships was successfully delivered to my account. The other weekly membership and the full monthly membership are still missing,...
On my Garena Free Fire account, my outfits and weapon skins are not appearing, even though I’ve downloaded all the necessary data and ensured my internet connection is strong and stable. Despite everything being in place, I still can’t see my items. This issue is incredibly frustrating and makes th...
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