I’m extremely frustrated with my recent experience in Garena Free Fire. On April 25, 2025, I purchased a weekly membership for ₺60. The payment was successfully processed, and the amount was deducted from my card without any issues. I even submitted proof of the transaction to your team to show that the payment went through.
But despite all this, my membership still hasn’t been activated. I waited patiently, thinking it might be a short delay, but it’s been long enough—and nothing has changed. I paid for a service I haven’t received, and that’s unacceptable.
Garena, I need you to activate my weekly membership immediately. I’ve followed all the steps, submitted proof, and done everything on my end. Please fix this as soon as possible or issue a refund. I expect a prompt resolution—I didn’t pay ₺60 to be ignored.
I recently purchased a weekly membership in Garena Free Fire via the Android app, paying ₺59.99 with my Paycell card. The payment was successfully deducted from my card, but my membership was never activated. This is not the first time I have faced such a problem with Garena Free Fire, and experienc...
I’ve been trying to purchase a weekly membership on Garena Free Fire, but every time I attempt to activate it, I receive a message saying that “you already have a membership” — even though it’s clearly not active. The payment has been successfully deducted from my account, but the membership benefit...
I purchased a subscription in Free Fire, but it has not been activated in my account despite the payment being processed. My in-game username is "merh...
On August 22, 2025, I attempted to purchase a monthly subscription in Garena Free Fire using a Google Play code on my Android device. The payment of ₺300 was successfully deducted from my account, but the subscription never started. Instead, I received an error message during the purchase process, a...
Dear Free Fire team, I purchased a weekly membership, but it hasn’t been activated on my account. I kindly request the relevant authorities to resolve this issue as soon as possible. I’m unsure what caused this problem, but it has left me frustrated and inconvenienced. Please fix this issue immediat...
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