Hello and thank you in advance. I just made multiple purchases in Garena Free Fire — I bought one monthly membership and two weekly memberships. Only one of the weekly memberships was successfully delivered to my account. The other weekly membership and the full monthly membership are still missing, even though the total payment has already been withdrawn from my account.
In addition to the missing memberships, I also did not receive the diamonds that were supposed to come with them. I expected the purchases to be fulfilled instantly, as advertised, but it has been some time now and nothing has been credited to my account except the one weekly plan.
I kindly ask Garena’s customer support to review this issue immediately and either deliver the missing items or issue a refund for the unfulfilled purchases. I have proof of payment and expect this to be resolved quickly and completely. Please get back to me as soon as possible.
A month ago, I purchased a weekly membership in Garena Free Fire, but I never received my diamonds. Today, I bought another weekly membership, and once again, the diamonds didn’t arrive. Not only did I not get what I paid for, but I also didn’t receive a refund. If Garena won’t deliver the diamonds...
I am absolutely furious with Garena Free Fire over a serious issue with my monthly membership! Hours before my last month's membership was set to expire, I purchased a new monthly membership from a different page. To my shock, my previous month's membership also auto-renewed without my explicit cons...
I purchased a Monthly VIP Membership in Garena Free Fire, and my payment was successfully deducted, but I never received my diamonds. This is extremely frustrating, as I have encountered similar issues before, and I do not want to deal with this again. I expect an immediate resolution—either my dia...
Last week I purchased a weekly Garena Free Fire membership, and after completing the previous one, I did not cancel my subscription. Today was the last day to claim the diamonds from that subscription, but my account automatically renewed and I didn’t receive the diamonds. Please do something about ...
Hello, I made a ₺300 payment from my bank account to purchase a subscription in Garena Free Fire. The money was successfully withdrawn, but I never received the diamonds in my account. It has now been over 24 hours, and there’s still no update or resolution. This has never happened before—I’ve made...
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