I made a payment of ₹159 on 27/12/2025 through PhonePe to purchase a Free Fire membership. The payment was completed, and the amount was deducted from my account. The membership was not activated in my Free Fire account, and I did not receive any refund. In the PhonePe transaction details, the reference/transaction ID is shown as OLEX2512271902306987445496. Since I did not receive the membership benefits, and the payment has been taken, I have effectively lost this amount without getting any service. I request that the ₹159 amount for this failed Free Fire membership purchase be refunded to my original payment method as soon as possible, or that the membership be activated correctly in my account. I am sharing all available payment details so that this issue can be checked and resolved quickly.
On August 26, 2025, I purchased a monthly diamond package in the Free Fire app for 299₺. Even though the payment was completed successfully, neither the diamonds nor the monthly package were credited to my account. I made the purchase using my account ID 8755349525, and to this day I have not receiv...
I recently purchased a weekly membership in Garena Free Fire via the Android app, paying ₺59.99 with my Paycell card. The payment was successfully deducted from my card, but my membership was never activated. This is not the first time I have faced such a problem with Garena Free Fire, and experienc...
On June 26, 2025, at around 10:15, I made a payment of ₺299 with my Halkbank card in the Garena Free Fire in-game store on Android for a monthly subscription. My authorization number is 020920. After the transaction, the money was withdrawn from my account, but the diamonds were not credited to my g...
I’m extremely frustrated with my recent experience in Garena Free Fire. On April 25, 2025, I purchased a weekly membership for ₺60. The payment was successfully processed, and the amount was deducted from my card without any issues. I even submitted proof of the transaction to your team to show that...
On August 28 (Thursday), I purchased a top-up for Free Fire using a Play Code worth 1500₺. The payment was successfully processed, but right after com...
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