Unable to Utilize Ready Limit Despite Being a Garanti BBVA Salary Customer

As a valued customer of Garanti Bank with a generous ready limit of ₺140,000, I regret to inform you that I am currently unable to utilize it. Why are there limits of ₺500 for the advance account and ₺3,750 for the credit card during our living period? Despite the promises made in your messages and advertisements about providing assistance for our financial needs, every application I submit as a salary customer is consistently canceled or rejected. I expect a prompt resolution to these matters and a raise in my limits.