Garanti Bank sent me a Bonus credit card with a ₺5,000 limit through their key card program, which required a ₺4,100 deposit. They assured me that this deposit would be released after six months of regular payments. However, despite fulfilling these terms, they haven't released my deposit.
I'm now urgently requesting that the ₺4,100 deposit in my account be released in accordance with our agreement. This situation is frustrating because I've held up my end of the bargain, making timely payments for six months, yet the bank isn't honoring their promise.
This deposit is a significant amount of money for me, and I had plans for using it once it was released. The bank's failure to follow through on their commitment is not only disappointing but also affecting my financial plans.
I participated in a special promotional campaign by Garanti BBVA designed for former payroll customers. According to the campaign details, I needed to complete three specific tasks within June: transfer at least ₺5,000, spend ₺1,000 using my credit card, and set up one automatic payment order. I suc...
I followed all the steps for Garanti Bank’s credit card campaign, but I still haven’t seen the ₺500 bonus points show up in my account. At first, I noticed that my points were showing up on the system, but then the screens updated, and suddenly, the points disappeared from view. The bank appears to ...
I was called by Garanti Bank in the first week of November and informed that if I spent ₺500 on my credit card by November 15 or 16, I would receive a ₺500 bonus, expiring on December 6. I made the required purchase by buying a ₺500 Opet fuel card through the Vodafone Pay app. After the bonus deposi...
Garanti Bank has repeatedly not delivered on its commitments. They promised me that getting a refund for the card fee would be straightforward, but it turns out to be a struggle every time. For a ₺1000 limit card, I was charged ₺568 in fees. It seems there’s constantly a reason, a narrative, or a re...
The Garanti Bank Retirement Pension Transfer Promotion Campaign misleads people and fails to fulfill its campaign commitments properly. In this regard, Garanti Bank is once again causing hardship for retirees. On 26/04/2025, I applied through the mobile app to transfer my pension to Garanti Bank. To...
Comments