About three years ago, I purchased a Gamepower Luna headset from a store in Haznedar. Over time, the ear pads have completely peeled off. In addition, the cables in the headband area have become stiff and are close to breaking, and the microphone no longer works at all.
I do not have the warranty certificate or receipt, but since this is a Gamepower-branded product, I am requesting assistance with repairs. I would like the ear pads to be replaced, the hardened and nearly broken headband cables to be renewed, and the microphone issue to be fixed so the headset can become usable again.
If necessary, I am open to a paid repair option. I kindly ask that you provide clear pricing and process information, and assist me with spare parts and technical service support.
I have been experiencing severe wear and peeling on the ear pads of my Gamepower Jin Rainbow 7.1 headset for about the past eight months. I purchased the product online 3–4 years ago and have only used it under normal conditions. It has not been exposed to any impact or liquid damage. Despite this, ...
On July 15, 2023, I purchased a Gamepower Medusa headset through Hepsiburada. Despite using it carefully and for short periods of time, the coating on the ear pads has gradually started to peel and flake off completely. At this point, it is uncomfortable to use and looks very worn out. Overall, I a...
I have been using my Gamepower Magnus v2 headset for a long time, and the ear pads started peeling about two years ago. At this point, they are completely worn out. I have owned the product for approximately five years, and recently this issue has negatively affected both the comfort and the appeara...
I purchased my Gamepower Jin headset about 1–2 years ago through Trendyol. Even though I have only used it under normal indoor conditions and handled it carefully on a daily basis, the ear pads have gradually started to peel and are now in very poor condition, both visually and in terms of comfort. ...
I have been using the Gamepower Jin 7.1 headset for about four years and have generally been satisfied with your products. However, over the past 3–4 months, the ear pads and the headband cushion on my Jin 7.1 have started to peel. This has now become quite uncomfortable. I have searched multiple t...
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