On July 15, 2023, I purchased a Gamepower Medusa headset through Hepsiburada. Despite using it carefully and for short periods of time, the coating on the ear pads has gradually started to peel and flake off completely. At this point, it is uncomfortable to use and looks very worn out.
Overall, I am satisfied with the headset’s performance. However, I have not been able to find any information about obtaining replacement ear pads for this specific issue. There is no official link online to purchase replacement ear cushions, nor is there clear guidance on which channel I should contact for support.
I am requesting that Gamepower provide replacement ear pads for this model. If possible, I would appreciate receiving them free of charge under warranty. If not, I ask that you share a clear and official link or the contact information of an authorized parts seller where I can purchase the ear pads. I am otherwise happy with the product and simply want this part-related issue resolved.
I have been experiencing severe wear and peeling on the ear pads of my Gamepower Jin Rainbow 7.1 headset for about the past eight months. I purchased the product online 3–4 years ago and have only used it under normal conditions. It has not been exposed to any impact or liquid damage. Despite this, ...
I have been using my Gamepower Magnus v2 headset for a long time, and the ear pads started peeling about two years ago. At this point, they are completely worn out. I have owned the product for approximately five years, and recently this issue has negatively affected both the comfort and the appeara...
I have been using my Gamepower Kizaru headset for about three years. Especially over the past year, the ear cushions have worn out, causing significant discomfort and redness on my ears. After extended use, the headset becomes uncomfortable, and I can no longer use it comfortably. I purchased the p...
I have been using the Gamepower Raijin Rainbow 7.1 headset for about 1–2 years, and over time the ear pads have started to peel. The pads are now quite worn and significantly affect comfort. I have not sent the headset in for warranty; I just want to purchase replacement ear pads for this model, bu...
I purchased my Gamepower Jin headset about 1–2 years ago through Trendyol. Even though I have only used it under normal indoor conditions and handled it carefully on a daily basis, the ear pads have gradually started to peel and are now in very poor condition, both visually and in terms of comfort. ...
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