Approximately 45 days ago, I ordered zinc glycinate tablets through Fruugo and paid about $14. Despite my order number being 215917777, the product has still not been delivered to me. During this time, the PTT Cargo tracking system repeatedly showed updates stating that the package was “out for delivery today,” but it was never actually delivered, and those updates were inaccurate. When I tried to contact Fruugo, I did not receive any response, and there is no customer service phone number available for Turkey. Neither the shipping company nor the seller has provided any clear information, and I am being left without support. Since the product has not been delivered despite the long waiting period, I request a full and prompt refund of the approximately $14 I paid.
I placed order number 197313640 through Fruugo. When the product arrived in Turkey, I was informed that extremely high customs fees were required, so I chose not to accept the delivery and had the item returned from customs with my knowledge and approval. As a result, the product was never delivered...
I purchased a product from Fruugo on December 5, 2024, and followed the tracking updates carefully. After 25 days, the package cleared customs and was marked as shipped. Shortly after, the tracking system stated "delivered", yet I never received the package. There is no record of who received it, a...
On January 20, I ordered a hearing aid through Fruugo. The order tracking page shows that my product was delivered on February 11, but it was never delivered to me. I did not receive any call from the shipping company, and no delivery was made to my address. During this process, I was unable to find...
On February 9, 2026, I placed an order on Fruugo for a product called “Sukuşi.” Although the listed price of the product was approximately $30, a total of about $48 was charged to my debit card. Despite the significant difference between the displayed price and the amount charged, I did not see any ...
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