My Franke fridge stopped working. I called their service, and they came, checked it, and said it needed a new fan. They replaced the fan and charged me for it. However, just 30 hours later, the fridge stopped working again. It keeps turning on and off, just like before. I even made sure there were no issues with the power supply, but the problem persisted. Despite my repeated calls to both the service team and the head office, no one has come to fix the problem. It feels like I paid for nothing, and my fridge is still unusable.
My Franke induction cooktop isn't working, even though nothing happened to it. During the summer, we were at our country house, and when we got back, the cooktop just doesn't work. It was off for at least 3 months, and now it won't turn on automatically. When I called customer support, they basicall...
We bought the Franke No Frost refrigerator about 8-9 months ago, and now it's gathering ice at the back. This is causing all our food to freeze and become inedible. We asked for assistance from the Franke customer support. A technician came over, checked out the fridge, and said it's working fine. B...
I've explained this before, but my fridge is acting up again. It's got a broken part and now the sensor is acting wonky too. The company tells me to go to the service. We placed an order for the spare part, but it looks like it will take 2-3 weeks to be delivered. Now they've also found a problem wi...
My Franke refrigerator broke down, and reaching the authorized Franke service center in Adana (Şaşmaz) took us several days. After finally getting through, they gave us a service appointment 10 days later. We had to live without a refrigerator for 10 days, which was extremely inconvenient. On the a...
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