On September 8, 2025, my FlixBus journey on the Prague–Munich route was delayed by approximately three hours. During the trip, I had no way to contact anyone or receive updates, so I later reported the issue to FlixBus via email. However, I was told that such a delay was considered “normal,” which I find unacceptable.
Because of this delay, the person who was supposed to pick us up had to wait for a long time and eventually left. Since we arrived very late at night, we had no choice but to take an Uber at our own expense, which caused additional inconvenience. I paid about ₺3,600 for the trip, and my PNR number is 3280958601.
I request that this issue be properly addressed and that an appropriate solution or compensation be provided for the inconvenience and additional expenses caused by this delay.
On September 17, 2025, I purchased a FlixBus ticket for the Budapest–Cluj route, specifically choosing to board from the Airport stop. The bus was delayed for more than three hours, and throughout that time, I kept receiving delay notifications. However, I was never informed that the bus would skip ...
On June2,2025, I purchased 3 tickets from FlixBus for the Üsküp–Belgrade route, scheduled for departure on June15,2025 at 23:59. Despite the payment being successfully processed, no reservation was created for this trip. From the moment I noticed this issue, I contacted FlixBus customer service thr...
For the past month, I’ve been frequently traveling with FlixBus between Munich and Cologne. On August 11, 2025, my bus number N280, which was scheduled to depart at 22:50, arrived at 23:18 — as it almost always does. This delay happens on nearly every trip, and I’ve been dealing with the same proble...
On July 29, 2023, at 5:25 PM, I was scheduled to travel on the Kiev–Warsaw route with FlixBus using ticket number 3274520814. However, the bus departed the station without picking up a total of 10 passengers, including myself. The driver incorrectly reported that all passengers had boarded. Four of ...
On November 15, 2025, I purchased two FlixBus tickets for the 8:00 AM route from Amsterdam to Bruges. I paid by credit card, and a total of ₺3,313 was charged to my account. However, the tickets do not appear anywhere — neither in the app nor in my email (o***********@gmail.com). Additionally, I was...
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