I hold a cheque account with Absa and I am based in Rustenburg, North West, using the Absa app for my banking. Today at around 13:23 an amount of R750 was taken from my account by a company called Finda Net. I did not authorize this deduction and did not give any consent or mandate for Finda Net to debit my Absa account. The transaction also does not appear clearly on my bank statement, which makes it difficult for me to identify any reference details. I have not yet been able to contact Absa or Finda Net directly about this issue. Through this complaint, I request that Absa urgently reverse the R750 taken by Finda Net, block and stop any future debits from this company, and investigate how this unauthorized transaction was processed on my account and who authorized it. I also ask Absa to provide me with clear feedback on the outcome of the investigation and to ensure that my account is protected from similar unauthorized debits in the future.
I hold a savings account with Absa Bank, and on February 15, 2026, an amount of R750 (approximately $40 USD) was debited from my account without my authorization. The transaction appears on my statement as “FINDA.NET*HBEVO.” I received an SMS notification about this debit and immediately logged int...
I am a NetBank customer based in Klerksdorp, North West, and I am writing regarding an unfair charge related to a lost phone service. On December 21, I requested assistance through the “locate my lost phone” service after my phone went missing. However, the phone was never found. On January 21, 202...
On 31 December 2025, an amount of R750 was deducted from my Capitec account in Johannesburg with the description “Finda net”. I do not know what product or service this deduction is for and I did not knowingly agree to any such transaction. I request that this deduction be fully refunded to my accou...
I am submitting this complaint regarding an unauthorized subscription and payment related to Finda.net that appeared on my Absa card. On 06 December 2025 at approximately 07:45 I received an SMS from Absa Bank stating that an amount of R750 ZAR had been reserved by Finda.net on my card ending with 4...
On 09.01.2026, an amount of R750 was deducted from my Capitec card ending with 5888 for an unauthorized subscription on Finda.Net. Although I previously registered on Finda.Net, I did not at any stage authorize this specific amount or agree to this subscription. After noticing the deduction, I conta...
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