Farmina won’t cancel my dog food order, and support is unresponsive; how can I get a refund?

I purchased N&D brand cat food on February 25, 2025, but my cat refuses to eat it. Over two days, I offered 100 grams, but my cat only ate 20 grams and then vomited. I bought this product from Petlebi.com, which claims to be an authorized seller. However, when I tried to contact customer service vi...

I ordered Farmina dog food for my pet with allergies, but I needed to cancel the order before it shipped. Unfortunately, I have been unable to cancel it despite repeated attempts. I reached out via email and customer service, but no one has responded or resolved the issue. The only response I receiv...

I purchased a 10 kg bag of N&D dog food from Farmina.com, and upon opening, I found various contaminants including hair, fur, splinters, sharp objects, blue particles, and sprouted grains with white bubbles. This is completely unacceptable for a product intended for pets. I’ve repeatedly tried to co...

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I bought 7 kilograms of dog food from Farmina.com, but unfortunately it arrived in a damaged condition. I've had no luck getting through to customer service; they either abruptly end the call or decline to respond. Why bother working if they won't bother answering? I've been reaching out through var...

I have been using Farmina N&D brand cat food for a long time. However, after encountering an issue with the latest package I purchased, I reached out to them but have received no response even after two weeks. They never answer the phone when I call their numbers. It's unbelievable that they show su...