Farmina won’t cancel my dog food order, and support is unresponsive; how can I get a refund?

It's best to talk to Farmina's customer help about this problem directly.

Get in touch with them at [email protected] or through their help page at https://help.farmina.com/hc/en-us. ​

If you don't hear back after these tries, you might have to take the problem to the next level by challenging the charge with the bank that issued your credit card.

Give them all the necessary paperwork, such as the information of your order and records of your attempts to get in touch with Farmina.

This method can often fix problems when a store won't help.

If the issue persists, share your experience and consider filing a complaint on Xolvie to make a difference.